If the stain sticks , Action Your Customers: Lessons from the Prada skirt debacle

Prada Messenger A woman wearing a silk skirt Prada 40 Birthday won a fight in VCAT against the dealer for a champagne stain did not take off , according to reports. Catherine Whitty , of Melbourne, has bought the skirt of silk delicate blush of color for $ 1,660 to Collins Street flagship luxury brand. A guest at her birthday party splashed champagne on the skirt, but she was not trying tells of a cleaner that would clean it. The press told him that the silk was dyed , even if it just splashing on it . Whitty took the case to the Civil and Administrative Tribunal Victoria to receive compensation from the European brand . It claims that it should have been informed by the staff to the element stains can not be removed now. VCAT agreed and ordered Prada Australia Witty refund the full $ 1,660 , reported news . Prada Messenger Bags TressCox Lawyers partner Jennifer Huby said it was " very unusual " that does not happen very often the case , but stressed that when companies sell a product that has special requirements , they need to clearly demonstrate this . Consumers for "It is a fair assumption that most people , if you buy clothes , you will be able to wash or dry clean it should," she said. " In this case I do not see why they disclose more to the consumer. " Huby advises consumers to general questions to ask before buying expensive items , but think that if an element outside of the normal range , the burden of proof should be on the seller to disclose the information. " Particularly in view of the high cost items , " she said. "Most of the clothing labels say things on the internet, if it is difficult to catch fade or shrink during washing , all of these things , as described in practice. " The things that are sensitively and need a higher level of disclosure . " This could take the form of a character ,Prada Hobo the Council of the seller or the specially marked packaging .